Data centre services

Yes, you can, and our experienced staff are on hand 24 hours a day, seven days a week, to assist. Our highly skilled engineers consult with your stakeholders to understand your requirements and guide you on the best solutions to fit those criteria. 

We also provide regular performance reports that allow you to keep track of how your data centre is performing. This report includes power consumption, temperature, physical access, configuration management database information and rack elevation diagrams.

Yes. At Interactive we can tailor rack space to almost any requirement; colocated or private, low or high density. 

Our private rack spaces allow you to gain total control over your solution with customisable racks, customisable security systems, and access to experts who can work with you to build the exact solution your business needs.

While colocation data centres solutions aren’t quite as customisable as a private cage, we still offer flexible solutions so you get everything you need and none of what you don’t.

As Australia’s largest business continuity solutions provider, we have an extensive team of dedicated technicians and field engineers available to support your equipment at all times.

Not only that, you’ll gain round-the-clock monitoring and issue remediation through our locally managed and operated service desk. 

Our friendly and experienced support team is here for you 24 hours, seven days a week, and will have your call answered in six seconds, and your suite fully operational within 20 minutes of your call.

At Interactive, our facilities are designed to prioritise security for your data. 

Our centres are Tier 3 compliant and are ISO 27001 and ISO 9001 accredited and compliant with APRA and ASIC regulations.

All of our locations are monitored 24/7 with physical security on-site, CCTV 

cameras,  and proximity access card readers at every entry point to ensure your data is monitored and protected at all times. In addition, we employ on-site security and check photographic IDs to control all who go in and out of these locations

All critical infrastructure is under continuous surveillance by environmental and Building Management Systems (BMS) and our data centre racks are securely locked and only accessible by security and the data centre team.

We have six data centres across three sites in low risk, yet accessible locations across Melbourne, Sydney, and Brisbane. 

Our centres deploy the latest technology to keep your people and customers protected, including power protected generators, UPS backup, and fire detection and suppression ons.  

Our centres are designed for optimal comfort — your office away from the office — with amenities that make for a truly enjoyable experience.

Key features include: 

• Staffed 24-hour staff, seven days a week
• Actual data centre Uptime of 100%
• Excellent connectivity to an array of telco providers
• Access to all amenities including kitchen facilities, meeting rooms, breakout spaces, and on-site barista
• Convenient and secure onsite car parking 
• Latest fire suppression systems
• All critical infrastructure is under continuous surveillance by environmental and Building Management Systems (BMS)
• CCTV cameras monitor all critical infrastructure and access point
• The latest in cooling technology with N+1 hot aisle containment system