Azure Cloud Management
Realise your Azure ambitions
Many businesses struggle to scale and innovate their Azure investments, due to concerns that their foundations aren’t solid. Whilst public cloud offers many benefits, it also requires a whole new set of skills in-order to maximise the performance, reliability and security of a cloud investment.
Our Azure Managed Service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.
Proactive, responsive
Azure expertise
Service levels for Infrastructure as a Service (IAAS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
Enhanced
- 24/7 support
- 1 hour response time
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
- 2x simple service requests per month
- Anti-virus & anti-malware
- Back and snapshots
- Basic infrastructure management and monitoring
Service levels for Platform as a Service (PAAS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Backup monitoring and review
Enhanced
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Bi-annual audit reporting
- Bi-annual risk identification and tracking
- Dedicated account team
What would you do with an on-demand team of Azure experts?
Cloud Flex instantly boosts your public cloud capability by providing pay as you go access to a dedicated multi-cloud project team. Whether it be cloud migration, optimisation, security remediation, developing a well-architected framework, provisioning or documentation – Cloud Flex helps you deliver on your project hit list.
The Interactive difference
Australian owned & operated
Multi-Cloud expertise
Security built-in
Microsoft Solutions Partner Specialist
Upskill your team
Proactive partnership
