AWS Cloud Management

Remove the burden of AWS management.
Together, we can maximise the performance, reliability and security of your cloud investment.

Proactive, flexible, responsive

Moving to the public cloud gives your business flexibility, an easy growth path and the ability to only pay for the IT you use. Unfortunately, it also requires a whole new set of skills to on-board, manage and maintain your applications on the platform.

Our AWS managed service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.

Realise your
AWS ambitions

Always vigilant

Our 24/7 Cyber Security Operations Centre is constantly alert, guarding your infrastructure.
Ultra-fast response 24/7

Our Australian-based service desk will answer your calls within 6 seconds, any time of the day or night.
Operational excellence

Certified cloud specialists monitor and manage your AWS cloud infrastructure, ready to help you develop your requirements or to resolve issues quickly
Cost optimisation

As your cloud usage evolves, we’ll work with you to right-size your instances to improve performance and reduce costs.
Scale at your fingertips

We will support you to ensure you are only paying for productive workloads.
Compliant and secure

Your data is secured and managed in line with local privacy and data protection legislation.

Service levels for Infrastructure as a Service (IAAS)

Base

Ideal for a landing zone

24/7 support
8x5 next business day response
Subscription management

Essentials

Ideal for shared responsibility environments

24/7 support
8x5 next business day response
Subscription management
Uptime and response SLAs
Quarterly operating system patching
System health monitoring
Configuration management

Enhanced

Ideal for fully managed production workloads

24/7 support
1 hour response time
Subscription management
Uptime and response SLAs
Quarterly operating system patching
System health monitoring
Configuration management
2x simple service requests per month
Anti-virus & anti-malware
Back and snapshots
Basic infrastructure management and monitoring

Service levels for Platform as a Service (PAAS)

Base

Ideal for a landing zone

24/7 support
8x5 next business day response
Subscription management

Essentials

Ideal for shared responsibility environments

24/7 support
8x5 next business day response
Uptime and response SLAs
System health monitoring
Backup monitoring and review

Enhanced

Ideal for fully managed production workloads

24/7 support
8x5 next business day response
Uptime and response SLAs
System health monitoring
Bi-annual audit reporting
Bi-annual risk identification and tracking
Dedicated account team

What would you do with an on-demand team of AWS experts?

CloudFlex instantly boosts your public cloud capability by providing pay as you go access to a dedicated multi-cloud project team. If you’re unsure if a managed service is right for you, CloudFlex can provide needs-based access to cloud expertise. CloudFlex is also perfect for project work to compliment your managed service.

From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation – CloudFlex helps you deliver on your project hit list.

Learn more about CloudFlex

The Interactive difference

Australia owned & operated

Moving to public cloud gives you the ability to respond rapidly to changing circumstances. But this is only true when your partner is in the same country, has expertise in the same time zone and can respond in your timeframes. Interactive is locally owned and operated, and can respond to your needs in your time, not in some overseas call centre.

Multi-Cloud expertise

Rarely does one public cloud meet all a business’ needs. Interactive is an accredited expert in multiple public clouds, and the owner of Australia’s largest private cloud platform. So you can choose one partner for more than your Azure requirements.

Security built-in

Many Azure partners will tell you they have security expertise, or they include security in their designs, but how many have their own 24/7 cyber security operations centre (CSOC) providing experienced advice and up-to-the-minute assistance in the event of an attack?

AWS Partner

Our broad array of AWS competencies extend across Cloud Platform and Cloud Productivity to Security, Data Centres and DevOps. This technical depth ensures speed of solution and fortifies your AWS investment in best practice.

Flexible service tiers

We focus on upskilling your team at every step. Being highly collaborative, and ensuring we are teaching as well as doing, will help you get the most out of your Azure investment.

Proactive partnership

A ‘set and forget’ mentality is a sure way to spend more than you need to or receive sub-optimal service from your provider. Our approach is to continually review and refresh your needs against Microsoft's updated offerings and help you ensure you are paying only for what you need rather than what you bought for your original migration.