Confidence is the key to navigating the IT battlefield

The IT environment is a battlefield for many business leaders, from cyber risks to legacy application slowdown, to declining service provider quality. This is especially true for business leaders who are seeking to enhance their IT infrastructure to fulfill a major strategic decision – for example, an acquisition, merger or accelerated growth in the market.

In today’s rapidly evolving business environment, where technology underpins almost every aspect of operations, we can’t overstate the importance of robust IT infrastructure and reliable support.

Businesses need to understand where the problems are, and when they need expert advice. It is no surprise that many businesses are looking for ways to foster the connection between IT expertise and business management. McKinsey goes as far to say that business and IT need to work better together.

Engaging an expert team is the best way to do exactly that, and to build confidence around managing IT complexities.

A challenging landscape

Businesses today encounter a myriad challenges when it comes to managing IT environments:

• Declining service quality
  It’s not uncommon for businesses to experience diminishing service quality from their current IT providers. This decline may stem from internal changes within the provider’s organisation, neglect due to rapid growth, or a customer outgrowing their current provider, leaving businesses stranded without the support they need.
• Ageing infrastructure and applications
  McKinsey estimates that 10-20 per cent of an IT infrastructure budget goes towards addressing tech debt. With technology advancing at breakneck speed, businesses with legacy applications face frequent equipment outages and performance issues.The challenge faced by many CIOs is that in many cases, application modernisation doesn’t offer an attractive return on investment, so they keep the legacy application running until it is no longer reliable.  But it’s not about throwing the baby out with the bathwater. CIOs need a partner who can support legacy applications while also integrating new systems and processes. When faced with the upfront capital expenditure for application modernisation, the need to retain and manage legacy applications is a pressing one.
• Cyber vulnerabilities
  The rise of cyber threats poses a significant risk to businesses of all sizes – and this risk is increasing. The Office of the Australian Information Commissioner recently reported an increase of 19 per cent in the number of data breach notifications it received between July-December 2023. It is imperative for businesses to stay up to date with patching processes (a sometimes-onerous task), as we have seen that businesses are more likely to be impacted by a cyber incident if they miss these updates. Automated update processes, rolled out at scale, are the solution to what can otherwise be a costly mistake. From data breaches to ransomware attacks, the consequences of inadequate cyber security measures can be catastrophic, affecting not only data security but also compliance and regulatory requirements.

The cost of poor IT management

The repercussions of neglecting IT challenges can be severe:

• Operational disruptions
  Subpar IT service directly impacts operational efficiency and employee productivity, leading to business-critical disruptions that can erode customer trust and damage reputation.
• Downtime and data loss
  Poorly maintained hardware results in frequent downtimes and potential data loss, jeopardising business continuity and hindering growth opportunities.
• Ageing applications
  Ageing infrastructure adds complexity and cost to manage both legacy and modern applications in tandem, but it can be a necessary evil.
• Financial consequences
  Cyber threats not only compromise data security but also result in increased insurance premiums or even non-renewals, due to failure to meet insurer requirements.

Customised IT solutions for your business needs

We understand the complexities businesses face in managing their IT environments. That’s why we offer tailored solutions designed to address these challenges effectively.

Interactive Anywhere is the seamless management of your IT environment, sites and staff – underpinned by world-class cyber security. It is not about overhauling your IT strategy. It’s about working with what you and no matter where you are on your digital journey.

Our team provides consistent, high-quality IT services to fill the gaps left by current providers, ensuring your operations run smoothly without interruption.

We help you maximise your current IT investments and avoid critical issues through tailored upgrade strategies, keeping your infrastructure modern and resilient.

With over 240 breach methods identified, our cybersecurity expertise strengthens your defences against evolving threats, safeguarding your data and preserving your business integrity.

We work with you to develop a comprehensive cyber resilience roadmap, conducting vulnerability assessments and implementing proactive measures to mitigate risks and ensure compliance.

Take control of your IT future

As your trusted technology partner, Interactive Anywhere will help your business restore operational excellence, maximise IT investments, and strengthen defences against cyber threats, all while staying focused on your strategic imperatives.

Don’t let IT complexities hold your business back.

Read more about taking the first step towards a more secure and efficient IT environment here: Interactive Anywhere | Interactive.