Operations

Data Centre Operations

The industry expertise to design, operate, test, monitor, and support your data centre infrastructure 24x7 – no matter its location.

Simplify operations and extend the reach of your team

When it comes to managing data centre operations, maximising availability is a top priority. But with IT budgets shrinking by the second, organisations are under pressure to deliver maximum output for every dollar invested in their data centre.

To make matters worse, 51% of businesses are lacking the staff and resources to successfully deliver their IT initiatives.

With a team of highly skilled industry experts, Interactive’s data centre engineers are experienced in delivering solutions of all sizes. From installing new equipment to cable management, we’re ready for any challenge you throw our way.

Our promise to you

Transparency

Outsourced doesn’t mean out-of-sight. You'll receive complete visibility of your environment and gain access to our advanced monitoring system so that you can see what we see.

24/7 Reassurance

You’ll gain round-the-clock monitoring and issue remediation through our locally managed and operated service desk. Have your calls answered in 6 seconds and be on the phone to your dedicated engineer in minutes for fast, responsive service.

Intelligent monitoring

Our advanced monitoring systems, powered by Urban 1/0, tracks environmental indicators, manages energy consumption, and alerts us of any critical infrastructure faults.

Tech Hands vs Data Centre Care

Tech Hands

Let our experienced engineers manage the maintenance of your Interactive hosted data centre:
  • Management of data racks within Interactive facilities
  • Round-the-clock monitoring and issue remediation
  • 24/7 Australia based service desk

Staffed 24/7

All facilities are staffed 24 hours a day, seven days a week

100% Uptime

You can rely on uninterruptible operational performance

Fully redundant

2N Configured UPS systems each with a dedicated backup battery

Experienced hands

Recruiting, training and retaining the best talent to ensure efficient data centre operations isn’t always easy, especially when it’s not a core competency for your business. Voted Australia’s #1 Best Place to Work, Interactive is a magnet for the best talent in the industry.

We pride ourselves in nurturing people, and continually invest in training to ensure our teams are ahead...

Our experts empowering yours

With a team of experienced technical engineers, Interactive has the expertise to deliver seamless data centre operations 24x7.

Support flexibility, resiliency, and efficiency across your organisation with flexible, resilient, and efficient data centre operations.

Optimum performance, without the headaches.

Offload daily maintenance tasks and give your team more time to focus on key initiatives.
GET IN TOUCH

Are you ready to experience a

higher standard of service?

We can tailor rack space to almost any requirement.
Our services cover all aspects of the data centre lifecycle.
Geographically diverse locations to ensure business resilience.

Frequently Asked Questions

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