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A better level of support

To remain competitive, organisations of all sizes are under increasing pressure to deliver higher performance, efficiency and resilience at all levels. A need exists to find new ways of doing things in a more optimal way. That is where Interactive can change your business:

  • Cloud & Managed Services
  • Data Centre
  • Business Continuity
  • Hardware Maintenance

We don’t settle for just being good. We employ the best people, we have the most technically advanced systems and infrastructure. We develop intuitive solutions that meet your business needs and we have an impeccable track record. Our sole objective is to make your business better.

Our Service Overview

Cloud & Managed Services

Imagine a world where you don't have to worry about running IT hardware, patching servers or performance; a world where you can simply concentrate on running your business. Interactive Cloud Services offers the ultimate in resilience, data protection and high performance per dollar, and there’s no Capex.

We’ll scope your current systems and applications, provide a detailed Cloud plan and articulate the benefits. We will relocate your systems no fuss to our latest technology Cisco®, IBM® and NetApp® infrastructure. We make the complex simple.

We deliver 99.95% availability enterprise grade systems and you only pay for the resources you consume. With our patented CloudView® portal you can see everything that’s happening. In the event of a problem, support is always available from our 24 hour Service Desk or from our dedicated technical teams.

Cloud Services Overview

BSG Tour

Data Centre

The most important decision you will ever make is where to house your computer systems. Knowing that your racks are located within a secure, resilient and efficient Data Centre is imperative to deliver maximum availability. Interactive's ultra-modern Data Centres incorporate the latest in cooling, power redundancy, generators, fire suppression, communications and security.

And while infrastructure is critical, it is Interactive’s on-site technical support that makes the real difference. We have a dedicated team of technical staff who provide Smart Hands®, technical advice, project management, equipment relocations, installations and onsite hardware maintenance. We have everything covered.

When on-site each customer is provided with a secure operational flight deck. Our facilities are designed to be people-friendly with excellent meeting and collaboration rooms, break out areas and cafeteria.

Interactive Data Centre

Virtual Data Centre Tour

Business Continuity

The better your business is, the more you need to protect it. Adherence to RTO and RPO objectives is a necessity; all within a budget you can afford. Interactive can tailor a solution that protects the things that matter most, and we make the difficult easy.

Whether it’s critical IT systems or storage, call centre or communications, warm site or replicated services, there needs to be a plan and it needs to be tested and proven. With Interactive Business Continuity you get ultra-modern facilities, a brilliant team of planning and testing professionals and the peace of mind knowing that Interactive is a Business Continuity specialist, who has delivered for thousands of tests and dozens of customers when they needed help most.

Interactive Business Continuity

Hardware Maintenance

The ultimate success of any IT department is measured by the availability of their computer systems. Protection in the event of a computer failure requires the best technical resources, call management systems and parts stocking available. You need a dedicated team of professionals on standby, day and night.

With Interactive Hardware Maintenance you get true multi-vendor services from a national market-leading service provider. Rest assured that your IT systems are supported by vendor trained professionals with an impeccable delivery record, backed by our 100% spare parts guarantee. You get one invoice, one telephone number to call if you have any issues, one Account Executive to look after you, and the peace of mind knowing you are dealing with a proven multi-award winning services company.

We support the following vendor products: Hewlett Packard, IBM, Dell, DEC, Sun, Cisco, NetApp & EMC.

Interactive Hardware Maintenance

Hardware Maintenance

Great service is everything

Read more case studies

We find Interactive is always forthcoming with innovation and new ideas. If we’d been with a larger organisation we’d have been just a number. Interactive is a great fit with our business – both in terms of skill sets to meet our technology needs, and the agility of their operations.

Austbrokers Theo Stevens, CIO Austbrokers

Their engineering team was faultless and, with them on hand, we were able to free up valuable resources and time for other jobs. Without Interactive, we would have needed to hire staff for the physical moving and facilities side of the project.

Flight Centre Peter Wataman, Chief Information Officer Flight Centre

Interactive has responded to our business needs - it is small and local enough to care about our business and provide an outstanding personal service. But it also has the years of industry experience and the high calibre of staff to respond to the demands of our business.

Lonely Planet Ed Cortis, Director of IT Lonely Planet