The Queensland Studies Authority, now known as the Queensland Curriculum and Assessment Authority, is a statutory body of the Queensland Government that provides a range of educational services to Queensland schools, from kindergarten through to Year 12.
As a data-driven organisation, Queensland Studies Authority relies on the optimum performance of its IT hardware systems to provide syllabuses, assessment, reporting, testing, accreditation and certification services for Queensland schools. After experiencing difficult processes, costly delays and IT insecurity, Queensland Studies Authority realised they required a hardware maintenance provider who could maintain the robustness of its IT systems through parts availability and a rapid service response.
Queensland Studies Authority found the answer they were looking for in Australian systems availability specialist, Interactive. Interactive now provides Queensland Studies Authority with support for all its IBM, Sun and HP servers, delivering industry-leading response times, specialist IT and engineering skills, rigorous maintenance schedules and 100 per cent local parts availability.
It’s reassuring to know if there’s a problem, we have just one number to call and are guaranteed an engineer will respond within ten minutes. What’s more, we are provided with a dedicated engineer who knows our site and is familiar with our set-up and business environment.Bernard Wright, IT Manager